Boomsourcing has found its calling. After creating its Perfect Pitch technology that increases sales and customer service through scripted phone calls, the Lehi company realized it could not only help with calls, it could house the calls. Hello! And its call centers in Utah, the Philippines, and Mexico were born. That switch (board) changed the growth trajectory of the company, and today, the business formerly known as Teleserve has created over 100 million minutes of conversations for clients and offers services from customer care to operations to inside sales support. But the real ringer? It went from $100k in revenue for 2013 to more than $7 million in revenue for 2016. Boom! There it is.
Three-Year Growth: 5,889%
2016 Revenue: $7.1 million
Employees: 1,300 (20 in Utah)
Boosourcing is an outsourcing 2.0 company that helps businesses grow their customer base, improve customer experiences, and streamline back-office operations with call centers and its proprietary Perfect Pitch Technology.
NOT THROWING AWAY THEIR SHOT
Talk about a ringing endorsement. This Inc. 500 winner (#54 fastest growing companies this year!) is revolutionizing the way call centers are operated with its proprietary technology and dialed-up employee retention.
JUST YOU WAIT — GOALS
1. Growing to 10,000 employees.
2. Bridging the gap between technological innovations and the human touch.
Before it was Boomsourcing, the company was called Teleserve.
“Get the right people around you to execute your idea,” Munns says. “And only be an entrepreneur if you can’t do anything else.”
To view the full story, see our article in UV360.com
To see how Boomosurcing can help you grow your company’s customer base and scale smarter, schedule a call with one of our consultants.