How to Build a Better World While Growing Your Business
It seems like everything in business is a race. Who will be the first to win a particular customer’s business? Whose profits will enable them to expand the most? There’s always this drive to move forward, to get ahead of the pack, to stand out. It’s of particular importance for smaller and newer firms. Big firms have economies of scale that startups aspire to. Even established firms can face severe disadvantages if they have stayed small while others in their field have grown. There is a shortcut, and it’s called BPO.
Of Course They Get Mad When You’re Winning
Some people speak negatively about taking shortcuts. Shortcuts are only bad when they break the rules, though.
Business process outsourcing, or BPO, is a shortcut that sometimes gets a bad rap. This most often comes up in a particular context. It first became an issue when ordinary consumers started dealing with foreign telemarketers. Heavily-accented customer service agents were hard for some to work with. Now, these disadvantages have been overcome.
The backlash was real and understandable, though, if overwrought. Businesses and societies have always tried to enjoy the lowest possible labor costs. That means that companies would contract workers in or from less-expensive countries. This fact is often ignored in discussions about outsourcing. Remember when almost every child’s toy in America came from China? It didn’t bother many people. First, parents saved a lot of money that they could spend on other essential needs. Second, the wages in Chinese factories were way better than what the same workers would have earned as peasant farmers.
BPO Means There’s No Need to Waste Time on the Long Road
Outsourcing is just a trade, and like all good trades, it leaves everyone involved better off economically. What does it mean for you, though?
As a small business owner or a department head, costs are a huge concern when contemplating future growth. You have a lot of work to do, and limited resources to do it with. Bigger firms can afford to hire a new local CPA or HR administrator whenever they need one. You might not have that luxury. What if you could, though, and at a fraction of the cost?
Building a Better World
The advent of the internet and the globalized economy has made it easier than ever to find the right talent with minimal risk.
BPO allows you to hire well-educated people to do the work you need to be done. They may be on the other side of the globe, but they are as competent and well-trained as if they had gone to the same schools you did. They speak your language. They are professionals. You can be sure of the quality of their work. You give them the opportunity to work for lavish compensation compared to other opportunities in their country. It’s an immense savings for you, though, compared to prevailing onshore wages. You pass those savings along to your other employees and your customers. This only accelerates your competitive advantages.
BPO may be just the tool you need to jump start your business. It allows you flexibility and opportunities for a global presence. It enhances not only your life but also the lives of people around the world. You can enjoy such a good shortcut with confidence! If you’re looking to expand your business operations, contact us to see how the trained professionals we work with can make it happen.