- BPO Outsourcing is good for both clients and workers
- Boomsourcing BPO happens at two nearshore offices in Mexico
- Our office in Puerto Vallarta attracts international talent
- Our new presence in Guadalajara is surrounded by tech knowledge
- We offer great career and business partnership opportunities
What’s the best thing about BPO outsourcing? Is it the low cost of managing essential business processes? Perhaps to some. For us, the agents and staffers who work in it, it’s got to be the opportunities it provides.
We get the chance to develop our talents and build our resumes with professional experience in a dynamic field. We also get to do it while living in some truly amazing places.
BPO Outsourcing With Boomsourcing Mexico
A core part of Boomsourcing’s BPO outsourcing strategy is the old real estate rule: “location, location, location.”
When Boomsourcing started out as Teleserve, we opened up a nearshore contact center in Puebla, Mexico. Puebla is a gorgeous and cosmopolitan city just a couple of hours outside of Mexico City. We were able to find many talented and educated professionals to work with us there. As we kept growing, though, a change of scenery was in order.
Enter Puerto Vallarta
You see, Puebla is a really nice place, but it didn’t have the kind of international draw that we needed.
As we started to diversify the BPO outsourcing services we provide to include more than our core of outbound agents and inbound verifiers, we also needed to find more people with more diverse backgrounds.
By moving our contact center across the country to Puerto Vallarta, we planted ourselves in a major international tourist hub. We started to draw in talent from all around the world.
Because of that, we now have a rapidly growing team of call agents, sales development representatives, marketers, and web developers. We come from Mexico, the USA, Canada, the UK, and several other countries. Almost all of us speak English, and nearly all of us are also bilingual to varying degrees.
The contact center itself is in a great spot.
Puerto Vallarta as a whole offers a stunning array of fun activities to enjoy. These range from the vibrant nightlife and art scenes in its historic downtown to the fantastic restaurants throughout the city. The gorgeous beaches and captivating jungles that surround the whole region are breathtakingly beautiful. You should come and visit!
The Centrocity Office
Our current office is located in the Centrocity Aramara commercial plaza in the city’s Las Moras neighborhood. We enjoy excellent food and entertainment options for neighbors. The plaza provides convenient public transit access to all of the city’s major attractions and residential areas. Our workplace is within easy walking distance of major shopping centers. The Hotel Zone and its publicly accessible beaches are nearby. There’s also a greenbelt along the Pitillal River, and a variety of local shops and restaurants.
We keep growing, though. This office is already our second home in the city. We still have some breathing room where we are, but it became necessary to start cultivating additional options for our expansion.
Growing to Guadalajara
As we considered our clients’ BPO outsourcing needs, we discovered that not everything had to be in one spot. Puerto Vallarta is a great city for attracting an international workforce. We also saw the need to deepen our strength with Mexican talent, though.
For that, we decided to look for a place like our original home in Puebla. It just couldn’t be too far from our main nearshore facility in Puerto Vallarta.
Guadalajara was the logical choice.
As a cultural and educational hub of Mexico, Guadalajara provides much of the same benefits we enjoyed in Puebla. It has a larger and more tech-centered labor pool to draw from, though.
Guadalajara is the second largest city in the country and it is ranked as the eighth best city to visit in Mexico and South America. Known as the land of tequila and mariachi, it is rich in history and traditions; it is also known as the Mexican Silicon Valley.https://www.visitmexico.com/en/main-destinations/jalisco/guadalajara
Guadalajara itself provides endless shopping and dining options in and surrounding its historic center. There’s entertainment to enjoy, and museums, monuments, and educational institutions to learn from. Transport connections to the rest of Mexico are highly convenient.
The Zapopan Office
Our Guadalajara-area contact center is in the La Estancia residential neighborhood of the adjacent city of Zapopan. Like our location in Puerto Vallarta, this puts our workplace within easy walking distance of Galerías Guadalajara and several other big shopping centers. A variety of local shops, restaurants, and nearby parks surround us. It’s easy for us to find a spot where we can relax and enjoy the city’s pleasant weather. It’s also just a few kilometers from Chivas Stadium!
All in all, Boomsourcing’s BPO outsourcing efforts are greatly enhanced by establishing these kinds of workplaces in such excellent locations.
BPO Outsourcing: Limitless Opportunities for Growth
These two amazing nearshore contact center locations in Mexico give our company the power to provide our clients with amazing benefits.
Our offices do more than just draw in amazing sales talent from around the world. They let us provide each employee with excellent benefits and compensation compared to the local markets. Because of these locations, those benefits come at a fraction of the cost our clients would pay to do everything in-house or otherwise onshore.
Working in these cities thus makes it possible for us to do a lot of good for a lot of people.
For us, being able to work in this company and this industry has been a life-changing opportunity. Boomsourcing helps us refine our natural talents and build our careers. Meanwhile, we enjoy our lives with our families and friends in beautiful places!
If you think you’d like to join our teams and live as we do, explore our Careers page. If you’re building your business, and need the help of a happy and dedicated team that will save you a lot of money, get in touch with us today! We make it happen!