Customer Care Services Outsourcing
Better engagement = happier customers.
Outsourcing customer support helps you tie the two together. Through our Customer Care Services Outsourcing support team, Boomsourcing is ready to complement your multi-channel efforts and engage with your customers wherever they are.
- Inbound and outbound phone calls
- SMS text support and sales
- Online sales and support through email and chat
With Perfect Pitch Technology, it is easy to start an inbound or outbound campaign. Your agents can be anywhere…& provide a perfect customer experience.
Hourly pricing per campaign:
- Basic B2C outbound: $8/hr
- Standard B2B Outbound/Inbound: $10/hr
- Professional Blended Scripted & Live Voice: $12/hr
(Each campaign includes 2 voice-talent recordings, training, setup, and installation.)
As an example, Boomsourcing currently provides outsourcing customer service to a large online retailer. We contact its customers and gain vital information on how they enjoy their purchases.
Customers that show a high level of satisfaction are encouraged by Boomsourcing to leave reviews that share their experiences — a proven strategy that boosts the online company’s sales.