Not your average call center
Unlike the typical call center, Boomsourcing moves with a mantra to go above and beyond the average performance and bare minimum solutions that are commonplace in the BPO and contact center world.
Effective business process outsourcing, lead generation or customer service via call center is an ever shifting landscape that requires regulatory expertise, technical savvy and constant innovation to maintain efficiency and high contact rates.
New customer acquisition via new or aged data. Boomsourcing has the unique ability to sit top of funnel as your initial outreach solution to qualify new leads or as a retargeting strategy for your aged data.
We commonly run performance campaigns or can operate on an hourly rate for your outreach. Placing a Boomsourcing agent to qualify leads on top of your sales funnel will drastically increase your bottom line while freeing up your closer agents to do what they do best…close warm leads.
Customer reactivation is an essential way to easily add revenue to your bottom line. The cost to acquire new customers is 5-7x higher than it is to retain current customers.
Boomsourcing makes it easy to re-engage dormant customers. We deliver customized messages targeted to dormant or lost customers, and in the process gather valuable intelligence about why you lost them in the first place—intelligence that can help you strengthen new offerings and special promotions.
The most powerful form of customer service is still live voice and the most effective expression of that is to respond as quickly as possible with a cheerfully dispositioned representative.
Customers want to be heard. Pushing them toward a website FAQ, chatbot or email will never equate to simply speaking to them when they are at their most concerned. Boomsourcing solves for this with our expert tech enabled agents and 24/7 | 365 availability through our global call center network.